Custom IVR Hosting -
Professional IVR Service:

Menus, Boxes and Modules are like building blocks or puzzle pieces that snap together

High Volume Capacity for Large Call Centers

Modular System Design 

Fast Off the Self Development with a limited customization required

We specialize in Custom IVR Hosting and support large Custom IVR projects that require real-time data exchange back and forth. We will show you how to integrate our Hosted IVR Platform into your custom software application.  We can assist you with the custom application development and show how you to integrate your software application into our Hosted IVR Platform using a simple API interface.

Connect numbers, menus, boxes, and modules together for fast turn-around time.

Step 1. Call Scripting and Recording IVR Prompts
- Call Scripting, Voice Talent
- Pre-Recorded Prompts
- Custom Recorded Prompts
- Skip this step if your project is generic or not custom

Step 2. Call Origination and Termination
- Acquire New Number
- Toll Free Number
- Local DID Number

Step 3. Call Handling
- Menu Access Box
- Voicemail Box
- IVR Lookup Box
- IVR Login/Access Box
- IVR PIN Allocation Box
- IVR Routing Table Box

Step 4. Data Processing
- IVR Playback Box
- IVR Data Capture Box
- IVR Q&A/Survey Box
- IVR Payments Box
- Payment Gateway Module

Step 5. Message Notification
- Message Notification Box
- Outbound Dialer Box
- Web Callback Box
- Fax-on-Demand Box
- Fax-to-Email Box

Step 6. Reporting (automatic)
- Call Detail Reports
- Query Result Strings
- Web Login with IVR Data

Step 7. Integration with External Data Source (optional)
- 411 Directory Module
- XML/Soap Module
- Credit Reporting Agency

With off-the-shelf menus, voice prompts, boxes, and modules we can quickly bring our next custom IVR application online.

Call Us for Your Next Project
214-838-1077

Custom IVR